Lost something on campus? Our Reception team is your first stop for lost property — and because we work closely with Campus Security, Hiwa Recreation Centre, He Āhuru Mōwai, faculty receptions, and the Assessment Services Centre, if your item's been handed in at any of these locations, there's a good chance it'll find its way to us too.
How to Retrieve Lost Items
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Location & Hours
Main AUSA Reception, Level 1, 4 Alfred Street, Auckland CBD · 9am–4.30pm weekdays
What to Bring
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Item Description
A description of the missing item — colour, brand, distinguishing features.
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Where You Lost It
The location where you may have lost the item on campus.
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Proof of Ownership
If requested — e.g. unlocking a device or connecting to Bluetooth.
Coming prepared will help us return your items quickly and efficiently.
Report a Lost Item
Fill out the form below to report your lost item to us directly.
Important Notes
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Act Promptly
Not all lost items are turned in, so the sooner you check the better.
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Valuable Items
Consider whether a police, security, or insurance report is necessary.
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Secure Your Devices
If your phone, bank cards, or other sensitive items are lost, lock them immediately after checking all locations.
Quick Tips for Lost Items
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Keep a Description
Keep a detailed description of the item — colour, brand, serial number if known.
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Note When & Where
Note where and when you last saw the item to help narrow down the search.
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Proof of Ownership
Bring any proof of ownership to speed up retrieval.
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Check All Locations
Check all listed locations before making a report — items are often found at a different location from where they were lost.