Independent Advice

Our StoryWe support, represent, and build the student community and experience.
- MembershipFree for all University of Auckland students. Members can run for Executive, vote at AGM/SGM, and get the AUSA Newsletter — everyone else still gets full access to AUSA's services and events.
- About AUSADiscover our vision, mission, and the impact we create within our student community. This is where we’re headed for students.
- ExecutiveThey are here to speak up for you and work on the issues that impact your student experience at the University of Auckland.
- Committees & SubcommitteesOur executives bring the student voice to these key university committees, helping shape decisions that affect campus life, wellbeing, and learning.
- Policy HubYour central resource for university policies that affect student life and voice, helping you stay informed and engaged.
- Official DocumentsFind essential documents like the constitution, meeting minutes, and operational plans that keep you informed about how your student body works.
- A History of AUSAA Chronological History of the Auckland University Students' Association from 1891 – 2025
- Past ExecutivesA photographic record of AUSA's student executive teams, with archives dating back to 1893.
- Life MembersHonouring the people whose commitment and service have made a lasting difference to AUSA and to students, from 1933 to today.
What's OnDiscover all the exciting events happening on campus, from AUSA activities to club events and more, there’s something for every student to get involved in.
- What's On CampusDiscover all the exciting events happening on campus, from AUSA activities to club events and more, there’s something for every student to get involved in.
- Your Event, Our CalendarPromote your club event on AUSA’s Student Events Calendar and reach thousands of students across campus. Boost visibility, increase attendance, and share what’s happening with the wider AUSA student community.
- GalleryBrowse event photos, spot yourself and friends, relive the best campus moments, and download your favorites to share on social media!
- Partnership OpportunitiesPartner with us to connect your brand with students and make an impact on campus through meaningful collaborations.
Speak UpHave your say. Get involved in student representation, elections, advocacy, and student-led initiatives.
- NewsStay updated on initiatives, campaigns, and developments that impact student life.
- Student CouncilMeet the presidents from different faculties and school student associations who represent your voice and drive change across campus.
- Class RepresentativesYour class, your voice. Find out who your class rep is and how they make sure student views are heard in every course.
- ElectionsGet involved! Learn about each candidate and how to vote in the QRO byelection.
- NoticesCommunity notices from students, staff, and beyond.
- You Say, We do!Have your say on what AUSA supports, vote in initiatives, and tell us what matters most to students—see how your feedback turns into real action.
- Craccum MagazineCraccum is the University of Auckland’s independent student magazine, run by students for students since 1927.
Find SupportAccess advice, services, and communities to support your wellbeing and university journey.
- Independent AdviceAUSA provides a completely independent advice service, separate from the University. This means the guidance you receive is always in your best interest.
- Talk to SomeoneNeed to chat? Our friendly staff and peers are here to listen and support you. Get an appointment.
- Lost PropertyAUSA collects and stores lost property from across the University of Auckland city campus. If you have lost something, we’re here to help.
- Our SpacesExplore AUSA safe spaces for Queer, Women, Pasifika, and Māori communities, where you can study, relax, and connect with your community.
- AUSA VolunteersMake an impact, meet people, and give back to your campus community through volunteering.
- International Buddies ProgrammeNew to New Zealand? Connect with a buddy, make friends, attend events for international students, and get tips to navigate uni life.
- Wellbeing & Academic Support ServicesWhether you're dealing with academic pressure, mental health challenges, financial stress, or personal difficulties, there's a wide network of free and confidential services available to you...

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AUSA provides a completely independent advice service, separate from the University. This means the guidance you receive is always in your best interest.

We’re here to support students with a wide range of issues. Our services include:

🔒

Confidential Support

A safe space to discuss concerns, complaints, or other issues.

📋

Policy Guidance

Help you locate, understand, and apply the correct University policies for complaints, appeals, and disputes.

🎓

Academic Integrity Advice

Guidance throughout all stages of the investigation process.

🤝

Bullying & Harassment Support

Assistance for issues both on and off campus.

⚖️

General Legal Advice

Including tenancy, employment, and other legal matters.

💰

Financial Support

Help in finding and accessing financial resources.

🔗

Referral to Support Services

Assistance in connecting with the right University services.

When in doubt, get in touch — we can usually point you in the right direction.

Walk-In Appointments

📍

Location & Hours

AUSA House, 4 Alfred Street, Auckland CBD · Monday – Friday, 9:30 AM – 4:30 PM
Appointments are subject to advisor availability.

Pop-up Stalls — come and say hi!

Once a month during semester, the AUSA Independent Student Advice team hosts pop-up booths around campus. These booths raise awareness of our services and provide students with the opportunity to engage with us directly. You can ask questions, learn more about what we do, and find out how we can support you.

We make an effort to visit different faculties throughout the year, so keep an eye out for us! Details about upcoming booths are advertised on our social media platforms, so stay tuned.

If you see us on campus, come and say hi! We’re always happy to chat and answer any questions you may have. If your query involves a sensitive or confidential matter, we can arrange a private appointment at a later date to discuss it further.

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