Study Link: Updates to studylink specific services can be found here and they are still processing during the lockdown but be aware that there may inevitably be delays. Email is the best way to communicate at the moment, huge delays have been reported when calling the 0800 number. You may qualify for support from Studylink and can apply for food grants and other emergency loans should you need it.

Loss of Income:If you have lost your supplementary income, you may qualify for support from MSD. Information surrounding the application process for financial aid can be found here.

Casual Employees: Employers are allowed to apply for the wage subsidy for any casual employee(s) that are employed by them at the time they apply and who would have been expected to work during the time you will receive the wage subsidy.

To assess their subsidy rate, the employer should average their hours over the last year. If this average is 20 hours or more, they can apply for the full-time rate, and if it’s under 20 hours they can apply for the part-time rate.

If they have worked for less than a year, the employer should average the hours worked during their total employment period. More information is available here.

It is not allowed for employers to accept the wage subsidy then make staff redundant or not pass the subsidy on to them. The employee should contact Employment NZ for assistance.

Tenancy: Information for landlords and tenants during this time can be found here.

There is an immediate freeze on rent increases for 6 months FOR ANY REASON.

There is protection against landlord eviction of tenants for 3 months, except in very limited circumstances. Tenants can still terminate their tenancy as normal, and tenants who have previously given notice can stay in their tenancy if they need during lockdown.

Where previously landlords can terminate tenancy when rent has been in arrears for 21 days, this has increased to 60 days, and the Tribunal will assess if the tenant has made reasonable efforts to pay before making a decision.

UOA Student Emergency Fund: Emergency fund application forms and information around the criteria can be found here.

AUSA Hardship Grant: To apply for the AUSA Hardship Grant please follow the link here.

UHCS: The University Health and Counselling Services are still open as well if you need to talk to a counsellor. You can call 0800 698 427 - to make an appointment.

Need to Talk: text or call through 1737 (24/7)

Lifeline: 0800 534 354 or through text 4357 (available 24/7)

Youthline (for people under 25): 0800 376 633, text 234 (phone available 24/7, text 8am - midnight)

Many private mental health providers are still operating, mostly via Skype consultations. Please make sure if you have any problems arranging to see someone we are here to help you and will support you through the process.

Visa’s have automatically been extended during this period until 25 September 2020. More information can be found here.

https://covid19.govt.nz/ is the government’s official website providing information, updates and resources for Covid19.

All lectures are going to be recorded and made available online. Your Course Coordinators will tell you what this means for you in your course!

There will be no on-site tests or examinations for the rest of Semester One. They'll instead be replaced by take home assessments conducted online.

Tests now ➡️ Assessments that will be open for 24 Hours.

Exams now➡️Assessments that will be open for 24 Hours (during the Exam Season).

Again, your Course-Coordinators will tell you more about this as we get to Exam Season!

Students with disabilities should get in touch with the Student Disability Services 7 days before assessments take place.

Any questions - ask the Student Contact Centre at studentinfo@auckland.ac.nz OR call 0800 61 62 63.

Online enquiries can be filled out